Tameko Pya

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
| map-marker Raleigh, North Carolina

.Trying to get a refund yall took 12.86 off my debit card.

Deezer - .Trying to get a refund yall took 12.86 off my debit card.
Took my money off my card.and I'm trying to get a refund they keep taking money from both of my cards and it needs to stop.
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Alberto G Sgj

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Verified Reviewer
| map-marker Chicago, Illinois

Why am I still paying for Deezer when I don’t have it anymore?

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Yous are still charging me for something I dont have anymore, I dont have Deezer anymore, why am I still being charged? If this doesnt get resolved I will get with my attorney
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User's recommendation: Keep a close eye on how they charge you especially if you don’t have Deezer anymore

dawn f Kmo

Cannot reach customer service or anything at all online to get a response

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My credit card changed and I have tried for hours and hours to change my payment information and the site will not let me do anything so I went on Play store and updated it and installed it and now it's a completely new account and erased my old account then when I called the number for Deezer it's in Paris and my plan will not put the call through!
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Preferred solution: I want my damn service restored!

Angela S Vmb

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Oak Park, Michigan

Not working

My account is not working and u just took money from my account Wednesday so Im not sure wats going on
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Loss:
$15
Pros:
  • Good music
Cons:
  • U have to pay

Preferred solution: My service restored

User's recommendation: Try to call

Lore M Lde

Never heard of you

I want my money back Ive never heard of u. Scam scam scam scam scam scam scam scam scam scam scam scam
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Loss:
$24

Preferred solution: Full refund

User's recommendation: Never

Shemika Tac

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Albuquerque, New Mexico

Can't activate premium account

Want to activate premium account but it says I need to activate a minors account. Im an adult not a minor
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Terry F Fjy

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

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Verified Reviewer

I've been charge 10.99 for over a year, now it's saying free

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Deezer - I've been charge 10.99 for over a year, now it's saying free
Deezer - I've been charge 10.99 for over a year, now it's saying free - Image 2
I've been using this app for over a year for 10.99 monthly. Now my account says free and I'm not sure why. Please cancel my subscription. Thank you!
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Cons:
  • No issues until now

Preferred solution: Just cancel

Anonymous
map-marker Grand Prairie, Texas

My account no one that speaks English answers this phone. It is not user-friendly to the United States of America.

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It was hard to reach anybody that beat English that would talk to me about my account, and then I had to pay a dollar to someone that actually Talk to somebody about my account. What a loser way to run a company.
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Pricilla Kjs
map-marker Dallas, Texas

Cancel account

Why are they taking money out of my account, when I cancelled that account a long time ago that doesn't make any sense.
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John B Rpk

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker San Francisco, California

Deezer not connected

I have no connection with my account. What's happening ??? Deezers has an agreement to take the monthly fie. Lost month I was in Suriname, when I came back they tried to take the monthly fie. I've payed it myself. But aftershave 1 week it's still not working!! I do not understand what to do???
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Preferred solution: I want my account back

Anonymous
map-marker Chicago, Illinois

Unknown user on my account

I deleted this email of unshared user but yet it keeps connecting and my music stops because of this all the time.ch
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User's recommendation: Always checked unshared users

Delicia H Axl

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Chattanooga, Tennessee

Account payment

Deezer - Account payment
It came out of my checking account 12:03. And y'all still haven't reimbursed me my money back and it's not working at all. And I've been calling that number and he still won't let me through.
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William S Psm

Can't log into my account

Can't login or redownload app. This has happened before and I was always able to download app again and not lose any of my music
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Preferred solution: Be able to Access my account

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chan s Zvt

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Steven040910@***.com

Deezer - Steven040910@***.com
hi here is singapore my phone number 658499**** I completely forgot what account to register deezer..ID all forget email also forget Surprised that money is deducted every month because I never use this software Previously just registered and did not subscribe now I need to know how to cancel ID and if I can get a refund money?
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Loss:
$300

Preferred solution: Full refund

User's recommendation: i demand compensation~Because I just registered before, no subscription at all

TERRENCE L Bxq

My not be showing a blank screen

I updated my app on Google Play Store and when I logged out I'll try to log back in when I press the button for the app if you showed up a blank screen
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Manala M

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker London, England

No longer using deezer account

I am no longer using deezer account I was blocked by you but you guys still deducting from my bank account Refrain from deducting into my bank account now further legal action will be taken
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Loss:
$200
Pros:
  • An authorized deduction
Cons:
  • Lost my trust in the deezer company

Preferred solution: You guys must stop deducting from my bank account since I am no longer using deezer account

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